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If you would like to have the items you just purchased shipped to you faster than the normal 10-12 business day delivery, as charged automatically in the shopping cart, please click on the "add to cart" button below here. It will add $12 US to ship the items Express Post, which delivers in under a week.

We prefer to ship to residences, as our experience with business shipping address has been less than perfect, especially in large enterprises.

Due possibly to increased Homeland Security measures, shipping times have become unpredictable.

We are not responsible for service transit time. Transit times are provided by the carrier (Canada Post and USPS), exclude weekends and holidays, and may vary with package destination, particularly during peak periods. Expedite Parcel Post shipments (our normal shipping method) delivers in approx. 7-10 business days. Claims for delayed/lost parcels will not be accepted by Canada Post until 4 weeks from shipment have transpired.

Upon shipping, you will receive an email with tracking info, unless it gets kicked out by your anti-spam program. Please use it rather than emailing us with questions. We cannot do anything more than you, and in peak season we have no time to make 20-30 inquiries per day.

Thank You

Management

WARRANTY:

WE GUARANTEE OUR HIPPO HANDS 100% AGAINST MANUFACTURING DEFECTS. Returns will be accepted for any reason within 30 days of delivery. If you need to return your Hippo Hands, postage will not be refunded. Please keep the shipping carton for a few days, and contact us for return instructions before shipping.

Thanks,

Management