Every Ride. Comfort. Contact | customerservice@hippohands.com |

How quickly will you ship my Hippo Hands?
We ship 2 day priority shipping with USPS.  We are a small company and we strive to ship your order within 2 days of receipt of payment, however, during our busiest season please allow 5 days processing. During holiday times you can contact us via email and we'll let you know exactly what the turn around time is for your particular model.
customerservice@hippohands.com

Are Hippo Hands water proof?
The materials are waterproof, however, Hippo Hands are stitched and these seams are technically not waterproof. We have designed Hippo Hands to shed water away from your hands and keep them dry and warm. Team Hippo Hands rides, and we ride all year round in the state of Oregon. Hippo Hands will make your cold weather ride drier, safer, and more fun!

Does my bike need brushguards/hand guards?
We recommend that all Hippo Hands be mounted with hand guards to prevent potential blowback into the controls when riding at high speeds. Many of our customers use our product without handguards, however, certain models require a handguard for proper installation/fit.

I have modifications to my handlebars, can you fit my bike?
Absolutely. Simply email us a few photographs of your handlebar set-up and we will assist you in fitting your bike. customerservice@hippohands.com

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